Every association has the same challenge: members want quick answers, personalised support, and round-the-clock availability — but most teams don’t have the capacity to respond instantly to every question. Enter AI-powered chatbots. They’re fast, they’re available 24/7, and they’re improving…
Every association knows the pressure of membership retention.New members take effort and cost to acquire, but keeping them? That’s where long-term stability and growth come from. Yet many organisations still rely on gut feeling or late-stage signals — like an…
Every community needs its champions — those people whose ideas spark conversation, whose work uplifts a sector, and whose voice brings clarity to complex challenges. In the the membership world, the Top 100 Most Influential Membership Professionals index does precisely…
Contributed by Arc International, with insights from Membership World Event planning in 2025 is more complex than ever — especially for associations, unions, charities, and membership organisations. Whether you’re hosting an AGM, annual conference, fundraiser, or hybrid seminar, the risks…
By Steve Charles Can Membership Organisations Survive? The digital revolution has changed almost everything about how we connect, consume information, and do business. With online communities thriving and AI-powered tools promising instant answers and tailored recommendations, the value proposition of…
By Roland Sadler CIP The past few years have transformed how associations engage with their members. Remote working,hybrid events, digital fatigue, and evolving member expectations have made it harder than ever tomaintain active, loyal communities. For professional associations, member-based charities,…
By Gordon Glenister Networking events create powerful opportunities for career advancement, knowledge exchange, and meaningful connections. Yet, many professionals attend these events without a clear strategy, leading to missed opportunities. Approaching networking events with a structured plan ensures you gain…
By Gordon Glenister Attending corporate networking events can lead to career advancement, valuable partnerships, and industry insights. However, success in corporate networking events depends on more than just showing up. Preparation, strategy, and a proactive mindset are essential. With the…
By Gordon Glenister Effective business networking goes beyond collecting business cards or making brief introductions at corporate events. Networking done right requires deliberate work to develop authentic relationships that produce valuable professional openings. The fast-paced digital age demands the creation of…
By Gordon Glenister For membership organisations, few tools are as effective, or as underutilised, as networking events. Done well, they do more than fill a calendar. They deepen engagement, strengthen professional ties, and reinforce the sense of value members get…
